MediTract delivers a broad set of support services that complements our contract management solutions. Our consultants provide both onsite and web-based training for all MediTract customers in addition to complete installation support for complementary third-party hardware.

After your database is deployed, MediTract provides ongoing support including a help desk service, as well as managing the process of future enhancements to your database.

MediTract Consultants provide:

	Planning and full-scale creation of your organization’s contract database
	Onsite scanning of existing contracts and documents
	Onsite and web-based training for all MediTract database users
	Specialized training for those users charged with maintaining the database
	Installation support for third-party digital scanning equipment
	24/7/365 help desk support

To contact our 24-Hour Customer Support Hotline, simply call (866) 296-1270, or send an e-mail to helpdesk@tractmanager.com.

Interactive Support
MediTract uses the WebEx OnCall solution to provide both online customer support, as well as interactive training and secure remote support services. To participate in an online training or support session, please visit http://tractmanager.webex.com.